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Secure Professional support

Secure Professional Light Downloads 

Instructions


Secure Professional Light FAQ

I have just received Secure Pro and installed the light but it's not working.

Do check you have connected up the battery in the main light before installing. Do this by taking the light down and removing the battery cover so that you can check the connections to the internal battery. Do also check you have switched the light to Auto on the small switch under the light.

What is the best height for this light to be installed?

We recommend anything from 2m to 5m. Once above 5m you might find the PIR sensor stops detecting movement.

What is the best positioning for the solar panel?

We recommend the solar panel faces south, towards the sky, making sure it's not shaded by trees and buildings.

What is the best angle for the PIR sensor?

We recommend setting the sensor so that people must move across its beams as movement directly towards the light may not always activate the sensor.

What are the recommended settings for the dials on the bottom of the sensor?

You have two settings one for the time the lights are on and one for sensitivity.

  • We recommend the middle setting for sensitivity and adjust it down to the minimum you can to ensure it still works. This will stop false activations.
  • For time we recommend the lowest setting as this will ensure the best performance from the light and the highest amount of activations.

How long should the battery last and can it be replaced?

The battery supplied with the light should last 2 to 4 years depending on the amount of activations. The battery can't be replaced.

Get in touch

If you have a specific question about Secure Professional, or you would like to speak to a member of our technical team, please fill in your details on our contact support page.

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